Monday, 27th February 2017
Social media Waterford Today on Twitter Waterford Today on Facebook

Taxi complaints


I’m unhappy with a recent experience I had when hiring a taxi. Where can I make a complaint?


The National Transport Authority has overall responsibility for regulating taxis, hackneys and limousine drivers. It deals with complaints relating to the:

- Condition, roadworthiness and cleanliness of the vehicle

- Conduct, behaviour and identification of the driver

- Fares charged by the driver

- Hiring and booking of the vehicle

- Identification and the general appearance of the vehicle

The Authority’s website,, provides information on the hiring of taxis, hackneys and limousines and about making a complaint. If you wish to make a complaint, you can make it online, download a complaint form or obtain a complaint form from the Authority’s information line at 0761 064000. You need to submit a copy of any receipt obtained for the journey with the completed complaint form.

Once the complaint has been investigated, the Authority will decide whether to take further action. If it decides to take further action it can:

- Give advice to the driver or operator, or

- Issue a formal warning or

- Proceed with prosecution in court

When making a complaint you should be prepared to give evidence in court, if necessary.

You can find out more at

Further information is available from the Citizens Information Centre.


Letters to the Editor


    The Long Goodbye!Political obituaries are usually written after the body has taken it's last breath. However, with Taoiseach Enda Kenny it seems that his political career was just about breathing long before his colleagues had him dead and buried. Although no one, least of all the Taoiseach himself, has come and said it yet, Enda Kenny's premiership ended last week with a truly awful performance in the Dáil where some members of the Opposition were calling for his head while his own party seemed to be won …

    read more »

Weekly Poll

sarıyer evden eve nakliyat,şişli evden eve nakliyat,kağıthane evden eve nakliyat,avcılar evden eve nakliyat,